Reference

Privacy Policy for DANA and QRIS Accounts

minion 178 Privacy Policy explains how we handle your account details, phone verification, device information and payment records when you access our services where local law permits.

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minion 178 Privacy Policy for DANA and QRIS Accounts
PRIVACY CONTACT ROUTES

Get Privacy Help Near Wallet Status

A clear contact route helps when you want to understand a record rather than simply change an account setting. Our support path is designed around the same account area where login, wallet status and payment receipt questions appear. Include your account identifier and the date of the relevant event, but do not send a password or full payment credential. We use the details you provide to locate the request and reply with the next privacy step.

Team online

Account support link

Open the support link inside your account area and select a privacy request. We may ask for the phone number linked to your account so we can separate your request from another DANA, OVO, GoPay or QRIS record.

Payment record check

If your question concerns a receipt or wallet status, share the payment rail, reference and approximate time. We can then locate the relevant record without asking you to repeat a password or disclose a complete wallet credential.

Policy access request

For a copy, correction or deletion request, state the action clearly and identify the account email or verified phone route. We will use reasonable account checks before discussing personal data or changing a stored record.

HANDLING YOUR RECORDS

Account Security Across Mobile Login

Privacy depends on practical handling at every step, from a phone browser opening the lobby to a receipt being matched after payment.

Data collection

We may receive your name or contact detail, verified phone information, sign-in events, device and browser signals, support messages, and payment references. The exact record depends on the account step you take and whether you choose DANA, OVO, GoPay, QRIS, bank transfer or virtual account.

Cookie controls

Cookies can keep a mobile session available and help us understand whether a page loads correctly. You can clear or restrict them through your browser settings, although removing session cookies may require you to sign in again before reaching account pages.

Account protection

Phone verification helps connect account access with the contact route you control. Keep your verification code private, sign out on shared devices, and contact support if a login event or device detail does not match your activity.

Retention period

We keep records for the period needed to provide account support, confirm payment status, prevent misuse, resolve a dispute or meet a legal request. When a record no longer serves those purposes, our handling process addresses removal or anonymisation.

Request a correction

You can ask us to correct an inaccurate contact detail, device note or payment reference. Include the account identifier, explain what is wrong, and provide the replacement detail; we may complete a phone verification step before editing the record.

Who to contact

Send privacy questions through the account support route shown on our site, using the same verified account path where possible. We will use your message to identify the request, explain any required check, and respond about the data concerned.

Privacy Policy Questions for minion 178

These answers address the searches we most often expect before an Indonesian account is opened. They focus on the Privacy Policy itself: what we collect, how payment references are handled, what happens on a mobile device, and how you can request access or a correction. If your situation is not covered, use the account support route and describe the specific record you want us to check.

It covers data connected with account creation, phone verification, sign-in activity, browser cookies, support messages and payment references. It also explains how we use those records for account access, receipt checks, security review and requests to correct or remove personal data.

Yes. The Privacy Policy explains that a selected DANA, OVO, GoPay or QRIS route may create a payment reference linked to your account. Bank transfer and virtual account references can be handled similarly when you choose either route.

Depending on your account activity, we may handle contact details, a verified phone route, sign-in events, device or browser signals, support messages and transaction references. We do not need a complete wallet credential to locate an ordinary payment-status request.

Use the support link inside your account area and state that you want to access your personal data. Include your account identifier and the relevant date or record type. We may verify your phone route before discussing information attached to the account.

You can request a correction for an inaccurate contact detail, device note or payment reference. Explain the error and provide the replacement detail through the account support route. We may ask for phone verification so a change is made to the right account.

Cookies may keep your session active and help us identify basic loading or navigation issues. Your browser can clear or restrict them. If session cookies are removed, you may need to sign in again before opening account pages or checking wallet status.

The Privacy Policy is presented for the account services available in supported Indonesia regions, where local law permits. Access and eligibility depends on local law. If you need a location-specific answer, contact support through your verified account path.